The recent explosion of the Asia-Pacific market has garnered a lot of interest, world over, and has resulted in large investments in this region. Organizations from this area are going through a phase of rapid development and still have an immense potential for growth. However, with a large number of companies belonging to the small and medium enterprises (SMEs) segment, there is a limited capital available for them to invest in IT infrastructure and manpower. This has resulted in these organizations and large industries alike, turning to third-party managed service solution providers who can handle the maintenance of all their business critical applications and IT needs. While handling IT infrastructure may not be their core competency, companies can hire managed service solution providers to have experts monitoring their systems around the clock.
The global managed services market is currently valued at $ 155 billion and is expected to reach $ 296 billion by 2023, with a compound annual growth rate (CAGR) of 11.32 percent. The highest CAGR is predicted to be witnessed in the APAC region implying that organizations all across will be looking for robust managed service solutions. The availability of enterprise grade mobile applications and fully scalable cloud infrastructure has helped organizations shift their IT expenditure from a CapEx to an OpEx model. The use of AI to streamline business processes and consolidate data has become a norm and organizations are looking for partners who can help them implement these technologies. Nevertheless, there is growing concern regarding vulnerabilities of such IT infrastructure and companies are looking for the most secure and reliable managed services solution providers.
With a vast number of service providers entering the market, CIOs and leaders face the daunting task of narrowing down on a trusted managed services partner. To ease this burden, a panel of distinguished CEOs, CIOs, CMOs and the editorial panel of APAC CIOOutlook, have studied various emerging solution providers to shortlist some of the most promising companies that offer cost efficient and secure managed services solutions.
We present to you APAC CIOOutlook’s Top 25 Managed Service Providers - 2018.