The concept of managed services has been prevalent ever since business transformation has become a key focus areas for companies. With intensification of technology, many businesses have realised the need to opt for managed services rather than to shift their focus to technological aspects from their core objectives. Thus, a large segment of businesses today opt for managed services to outsource their IT operations to Managed Services Provider (MSP) on a proactive basis. The availability of managed services has come up as a suitable alternative to the traditional outsourcing model where everything works on a “pay as you go” pricing concept. The MSPs bring the assurance of third-party monitoring and maintenance by preventing unexpected interruptions in system availability. This further assures employees’ productivity and therefore company’s profitability. The managed service providers offer extensive solutions including infrastructure management, application management, security operations, and cloud operations and so on. By opting for managed services, organization do not just get assurance of reduced cost but also of improved results. Thus, managed service providers are now turning out to be the prior choice for the IT directors and executives all across the globe. As per a survey issued by research company MarketsandMarkets, the global managed services spending is expected to reach over $193 billion by 2019.
This edition of APAC CIOoutlook lists the “25 Most Promising Managed Service Providers”. The list includes the leading managed service providers who undertake the responsibility for monitoring and managing selected IT systems and functions. The list seeks to assist businesses in better planning their operations with the support of established managed service providers.
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