WTT has been recognized by APAC CIOOutlook Magazine as the recipient of “Top Managed Services Companies,” based on our proprietary methodology, reflecting its position in the industry. This profile has been developed by the APAC CIOOutlook research and editorial team based on insights from an interview with Vincent Ma.

WTT
FTTD Broadband Powered Enterprise-grade ICT Services

Vincent Ma, CEO

Winning Together” echoes the motto of WTT, Hong Kong’s only comprehensive ICT services provider focusing on business market. Since the company’s rebranding in June 2017with a new name and logo, WTT aspires to create value for clients’ businesses and connect the business community in Hong Kong through reliable network and best-of-breed ICT services. While their new logo defines the company’s redefined spirit, the bird in it signifies a new burst of power, energy, and freedom. “It gives us a platform to speak what we aspire to be in a single voice,” adds Vincent Ma, CEO, WTT.

WTT is entirely focused on enterprise ICT products and services and serves as a trusted partner for businesses in a market as competitive as Hong Kong. Powered by high-speed and widely connected Fibre-to-the-Desk (FTTD) broadband network, WTT boasts of trusted ICT partnerships with around 55,000 enterprises. WTT’s portfolio of ICT services, built on the broadband network, includes sophisticated local and international data networking, advanced IP-based voice telephony, best-in-class public cloud services, and complex mission-critical system integration solutions. However, the company has expanded from a traditional ICT services provider into a “comprehensive cloud-enabler” to meet their clients’ demands according to the ever-evolving market and assist them in efficiently managing their operations. “Cooperation with major cloud players such as Amazon Web Services (AWS) facilitates us to enable enterprises move to the cloud with reliable connectivity supported by our high-speed Fibre-to-the-Desk broadband network,” remarks Ma.

The company, as a cloud enabler, adopts a hybrid approach to provide an advanced and reliable cloud infrastructure for customers’ businesses, known as the FibreCloud platform. Launched in 2014 in partnership with three world-renowned technology companies, VMware, Cisco, and EMC, FibreCloud redefines public grade cloud computing standards for businesses, SMEs in particular.

WTT is well-positioned to serve enterprises with more best-of-breed ICT solutions and deliver enhanced value to enable their businesses

The platform incorporates quality network infrastructure, virtualization, and storage technologies to foster a comprehensive suite of cloud-as-a-service solutions. The clients can easily log into the user-friendly cloud service portal of FibreCloud and access its feature-rich value added services on a pay-as-you-go subscription model to better manage and control their own services. Eliminating hardware and security complications for these customers, the platform’s core infrastructure is located at an ISO certified datacenter equipped with multi-dimensional security tools, and cutting-edge backup and restoration technologies. FibreCloud also includes cloud support services including consultancy, migration, managed security, and technical support for the clientele.

Considering the significance of security management and increasing threats of cybercrimes, the company has built a high-standard Security Operations Center (SOC) that allows highly skilled, certified security experts to assist enterprises in fulfilling their ever-rising security demands cost effectively. Asure Security, their latest managed security service well-defined for business network users, greatly enhances workplace security and operational efficiency for multiple enterprises. It assures carrier-grade security defense by collecting, analyzing, detecting and reporting threats with top-of-class UTM firewall and advanced threat prevention (ATP) technology managed by a team of professionals, so that the clients’ networks are protected from threats while enjoying a lower total cost of ownership. Such solution is customized for businesses to comply with authority regulations with periodic network review and vulnerability scanning.

An international conglomerate, the Goldin Group, was encountering profound challenges in establishing a complete and secure network for their newly relocated 27-storeyed office. WTT provided the client an advanced network infrastructure and stable internet with multi-fibre optic broadband connectivity, customized solutions for seamless migration of operations to the new network. The client also benefitted with WTT’s business-line IDAP service with cloud telephony for enhanced, high-quality communications. Leveraging their partnership with AWS, WTT aspires to be certified in every domain of cloud management services. However, this only forms one aspect of their ambitious roadmap. As Ma explains, “With the new co-ownership by MBK Partners and TPG, WTT is well-positioned to serve enterprises with more best-of-breed ICT solutions and deliver enhanced value to enable their businesses.”