TM ONE’s eleven(11) sophisticated data centres are located across Malaysia, Hong Kong, and the United States offering an unrivalled, secured and superior hosting experience to the market with the potential to address the most stringent requirements of enterprises and government agencies.

The design and development of smart cities, smart homes and smart buildings are now being vigorously pursued by the Real Estate and property development sector nationwide with the aim of intelligently managing energy consumption, keeping citizens safe and secure with integrated real-time systems and improving quality of life through service and personalised experience. It has become a preferred point of sales requirement catering to the demands of the millennials and modern communities everywhere.

TM ONE’s comprehensive suite of Smart Services enabled by its responsive connectivity and infrastructure provides the right foundation in powering digital transformation in smart cities and smart buildings to assist organisations and local councils in establishing a safe and sustainable environment.

In the extremely competitive market full of agile startups and global giants, customers are now becoming more empowered with information easily accessed through social media and the internet. Maintaining customer loyalty and satisfaction is no longer an easy feat. As the customers’ first point of contact, contact centres today, need to be equipped with the latest and the right tools to support customer care initiatives. As part of its BPO offerings, TM ONE Contact Centre-as-a-Service (CCaaS) enables businesses to deliver omni-channel experience across multiple channels for an integrated and seamless experience for their customers through its full suite of cutting edge contact centre functionalities.

TM ONE takes pride in catering to large enterprises as well as public sector customers including government agencies in Malaysia. TM ONE enables businesses to realise the full potential of their digital opportunities, accelerating their transformation journey. “With the right investments, TM ONE will be able to capture future opportunities especially in areas such as Cloud, Smart Solutions, Digital Services and Artificial Intelligence (AI),” mentions Azizi. The company will also focus on driving business toward its first Commercial Data Centre with Uptime Tier-III certification for constructed facility, called the Iskandar Puteri Data Centre which is located at the hub of Iskandar Puteri, Johor. These operations will help to generate new business opportunities to bring the company’s product offerings to the ASEAN region.