Most of the corporate clients view the company’s platform as a critical component of their networks and depend on it to facilitate efficient administration of their systems. It monitors the network round the clock and performs real-time diagnosis of issues. It has built-in capabilities to generate periodical reports that help organizations proactively improve systems and enhance productivity.

While network monitoring and administration are commonly automated, the key challenge in addressing the concerns of compromised network security lies in maintaining a full-time in-house security team. Most organizations do not have teams with the desired expertise to manage security operations or do not have the capital to hire a proficient team. Organizations in the field of insurance and banking are now showing deep concern regarding the security of their systems with the rising threats of cyber attacks. CMC Telecom has formed an alliance with IBM to fill in the role of a consultant to devise the most optimum security solutions and act as a first-level help desk for clients. Using IBM’s Intrusion Detection and Prevention System Management, they optimized the network security of a large local bank through real-time monitoring, management, and analysis of servers and systems.

The other aspect of their offerings is the managed cloud services. As organizations extensively implement multi-tenant and hybrid cloud architecture, CMC Telecom helps them derive maximum value by providing monitoring tools that analyze the performance of the cloud infrastructure. The CMC Telecom team comprises of Amazon Web Services (AWS) certified engineers, who can use their hands-on experience to aid AWS customers. These capabilities are further augmented by the security solutions they implement with the help of IBM software.

These strategic global partnerships and CMC Telecom’s comprehensive understanding of the regional organizations’ requirements make them a revolutionary managed services provider. In 2017, the company developed the first security operations center in Vietnam to emphasize their dedication towards delivering cutting-edge technology to customers. Capitalizing on the rich data that their global partners bring to the table, CMC Telecom offers an all-in-one suite of ICT converged services, promising to propel them as the leader in managed services segment.