ebisprint has been recognized by APAC CIOOutlook Magazine as the recipient of “Most Promising Managed Service Companies,” based on our proprietary methodology, reflecting its position in the industry. This profile has been developed by the APAC CIOOutlook research and editorial team based on insights from an interview with Paul Freeman.

ebisprint
Evolving With Time to Aid Clients Stay Competent

Paul Freeman, Executive Chairman

As is often said that strength and growth come through continuous effort and struggle, businesses need to take heed of that in order to achieve their goals. The story of E-Bisprint, a provider of managed services illustrates this fact evidently. The company first found success as a print management solutions provider, but over time, the team identified the emergence of digital technologies and this proved to be a major turning point for the organisation. The company then started employing system developers to build web-2-print applications. Its initial developments in this segment were some online business card systems and online newsletters. Today, after having taken the path of diversification, E-Bisprint provides managed services in the areas of Corporate Apparel & Workwear, Warehousing &Logistics, Print Management and Marketing Services.

“E-Bisprint has always been driven by the fact that there is always a better way and this is instilled in the culture of the organisation. We believe in providing a high amount of satisfaction as we strive to solve our clients’ pain points,” says Paul Freeman, Executive Chairman, E-Bisprint. The company’s focus has been on helping its clients simplify the purchasing and operational activities and it has been doing this through process improvement. The E-Bisprint team has always come up with products to better manage critical processes for the clients. For this reason, the team has developed four key products that include ZOOL, an online global procurement product, No Bells or Whistles, a Business Intelligence Software, GangGang Garments and Qokki Event Management.

E-Bisprint maintains the one stop shop model, which is its secret to success in the e-commerce space. Besides, the organization has enthusiastic and committed in-house teams to handle IT development, warehousing, fulfilment, distribution and marketing operations. The company manages to process and dispatch over seven hundred orders in a day from its National Distribution Centre. In over two decades, E-Bisprint has served a long list of clients including Federal and State Government Departments and the medical industry. Detailing one of its key projects, Paul adds, “One of E-Bisprint’s earliest clients was an online portal for AXA Australia which included a one stop online shop for AXA’s extensive financial planning network throughout Australia. AXA continued as a client for over ten years.”

The company has had a victorious journey in the managed services space ever since it has diversified into this segment in 1997. Since then, it has earned various awards including 18th position in BRW Most Innovative Company, PEAK award for Business Process Improvement and PEAK award in the Client Cost Savings & Print Cost Reduction Category. In its journey spanning two decades, E-Bisprint has bagged various awards owing to its commitment to deliver innovation and excellence.

E-Bisprint maintains the one stop shop model, which is its secret to success in the e-commerce space

In the years to come, E-Bisprint aims to explore the opportunities across the globe and all levels of Government in Australia through its four key IT products. “We will continue to build strategic relationships with our clients which will guarantee our target of 60 percent growth in 2016, 50 percent growth in 2017 and 25 percent in 2018,” says Paul, emphasising the company’s future plans.